Privacy Policy

TERMS AND CONDITIONS

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our service. It also explains your privacy rights and how the law protects you.

By accessing this website, you are agreeing to be bound by these web site Terms and Conditions of Use, Privacy Policy, Cancellation Policy and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark laws.

Interpretation and Definitions

Interpretation

Words with initial capitalization have specific meanings defined under certain conditions. The following definitions apply regardless of whether the words appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our service or parts of our service.
• Company (referred to as either “the Company,” “we,” “us,” or “our” in this Agreement) refers to Metro Cleaning Services, accessible from https://metrocleanservice.com/.
• Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website.
• Country refers to the United States.
• Device means any device that can access our service, such as a computer, cellphone, or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the service, provide the service on behalf of the Company, perform services related to the service, or assist the Company in analyzing how the service is used.
• Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
• You mean the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• Usage Data

Usage Data

 This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of information when you use our service and explains your privacy rights and legal protections.

Interpretation and Definitions

Interpretation

Words starting with capital letters have specific meanings defined under certain conditions. The following definitions apply regardless of whether the words appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our service or specific parts of our service.
• Company (referred to as “the Company,” “we,” “us,” or “our” in this Agreement): Metro Cleaning Services, accessible at https://metrocleanservice.com/.
• Cookies: Small files placed on your computer, mobile device, or other devices by a website. These files contain details of your browsing history on that website.
• Country: The United States.
• Device: Any device that can access our service, such as a computer, cellphone, or digital tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: The Website.
• Service Provider: Any natural or legal person processing data on behalf of the Company. This term refers to third-party companies or individuals employed by the Company to facilitate the service, provide the service on the Company’s behalf, perform services related to the service, or assist the Company in analyzing how the service is used.
• Usage Data: Data collected automatically while using the service. Usage Data may include information like your device’s Internet Protocol (IP) address, browser type, the pages you visit on our Service, and other diagnostic data.
• You: The individual accessing or using the service, or the company or other legal entity on whose behalf you access or use the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may request certain personally identifiable information from you, which can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• Usage Data

Usage Data

Usage Data is automatically collected when using the service.

Usage Data may include information such as your device’s Internet Protocol (IP) address, browser type, pages visited on our service, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the service via a mobile device, we may also collect certain information automatically, including, but not limited to, the type of mobile device used, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or access it through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our service and store certain information. These tracking technologies may include beacons, tags, and scripts to collect and track information and enhance the analysis of our service. The technologies we use include:

• Cookies or Browser Cookies: These are small files placed on your device. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you choose to decline cookies, you may not be able to use certain parts of our service. Unless you adjust your browser settings to refuse cookies, our service may use cookies.
• Flash Cookies: Some features of our service may use locally stored objects, also known as Flash Cookies, to collect and store information about your preferences or activities on our service. Flash Cookies are not managed by the same browser settings as Browser Cookies.
• Web Beacons: Certain sections of our service and our emails may contain small electronic files called web beacons, clear gifs, pixel tags, or single-pixel gifs. These files enable the Company to track users who have visited specific pages or opened emails, providing website statistics, such as recording the popularity of a certain section and verifying system and server integrity.

Cookies can be categorized as “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies in the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the following purposes:

• Necessary / Essential Cookies
  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are essential for providing you with services available through the Website, allowing you to use certain features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, requested services cannot be provided, and we use these Cookies solely to provide those services.
• Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies determine if users have accepted the use of cookies on the Website.
• Functionality Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies enable us to remember your preferences when you use the Website, such as remembering your login details or language preferences. These Cookies aim to provide you with a more personalized experience, eliminating the need to re-enter your preferences each time you use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: This includes monitoring service usage.
• To manage Your Account: Managing your registration as a user of the Service. The Personal Data you provide gives you access to various Service functionalities available to registered users.
• For the performance of a contract: This involves developing, complying with, and fulfilling purchase contracts for products, items, or services you have bought or other contracts with us through the Service.
• To contact You: Contacting you via email, telephone calls, SMS, or other electronic communication methods, such as mobile application push notifications for updates or informative communications related to service features, products, or contracted services, including security updates when necessary or reasonable for their implementation.
• To provide You with news, special offers, and general information: Offering information about goods, services, and events similar to those you’ve already purchased or inquired about, unless you’ve opted not to receive such information.
• To manage Your requests: Attending to and managing your requests to us.
• For business transfers: Using your information to assess or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, in which Personal Data held by us about our Service users is among the assets transferred.
• For other purposes: Utilizing your information for other purposes, such as data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your overall experience.

We may share your personal information in the following situations:

• With Service Providers: Sharing your personal information with service providers to monitor and analyze service usage and to contact you.
• For business transfers: Sharing or transferring your personal information in connection with or during negotiations for any merger, sale of Company assets, financing, or acquisition of all or a portion of our business by another company.
• With Affiliates: Sharing your information with our affiliates, which includes our parent company and any subsidiaries, joint venture partners, or other companies we control or that are under common control with us. These affiliates are required to adhere to this Privacy Policy.
• With business partners: Sharing your information with our business partners to offer you specific products, services, or promotions.
• With other users: When you share personal information or interact in public areas with other users, that information may be viewable by all users and may be publicly distributed outside the Service.
• With Your consent: Disclosing your personal information for other purposes with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your Personal Data to the extent required to comply with our legal obligations (e.g., retaining your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to enhance security, improve Service functionality, or when we are legally obligated to retain it for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and other locations where parties involved in the processing are located. This means that this information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

By consenting to this Privacy Policy and submitting your information, you agree to this transfer. The Company will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to an organization or country unless adequate controls are in place, including data security and privacy standards.

Disclosure of Your Personal Data

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements: The Company may disclose your Personal Data if it believes, in good faith, that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your Personal Data, it’s important to remember that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your Personal Data.